150961 iContentsSection 1Introduction ...
Model 4821/4820 Control/Communicator Installation Manual1-4 150961 Figure 1-1 Model 4821/4820 and Compatible Modules1. Not UL listed with 4820 contro
Model 4821/4820 Control/Communicator Installation Manual5-18 1509655.10.1 Sending Data To and From the Panel1. Press [Maintenance or Installer Acces
System Operation150965 5-195.11 Audible Signals Description and How to ResetAlarm and trouble condition audible signals are listed below in priority o
Model 4821/4820 Control/Communicator Installation Manual5-20 150965Trouble Two short, low-pitch beeps. Not applicable.Press [Code].Doorbell 1 Slow t
150966 6-1Section 6ProgrammingThis section of the manual describes all programmable options. The 4821/4820 can be pro-grammed via the touchpad (see Se
Model 4821/4820 Control/Communicator Installation Manual6-2 150966You can use the editing keys as described in Table 1 for programming. When you succe
Programming150966 6-36.2.2.1 1-Install DeviceFrom the main menu, press to access the Install Device menu.This menu selection allows you to install o
Model 4821/4820 Control/Communicator Installation Manual6-4 1509666.2.2.3 3-Edit PartitionFrom the main menu, press for editing selected partition o
Programming150966 6-56.2.2.5 5-Reprt AccountsFrom the main menu, press to edit reporting account information for accounts that use the phone lines a
Model 4821/4820 Control/Communicator Installation Manual6-6 1509666.2.2.7 7-Edit ProfilesFrom the main menu, press to edit profiles. The system will
Programming150966 6-76.2.2.8 Selecting Characters for Profile NamesEntering characters (letters, symbols, or numbers) is a two-step process in touchpa
Introduction150961 1-51.1.2 Accessory EnclosureIn applications where more than two additional 4815 modules are to be used in the control panel “snap t
Model 4821/4820 Control/Communicator Installation Manual6-8 150966Example:Suppose your profile is called “Normal” and you want to change the name to “
Programming150966 6-96.2.2.9 8-Edit SchedulesFrom the main menu, to edit, add, or remove time schedules for the panel. The touchpad will display Tim
Model 4821/4820 Control/Communicator Installation Manual6-10 1509666.2.2.10 9-Delete OptionsNote: This option is available only in Safe Mode.Safe mode
Programming150966 6-116.3 Programmable OptionsThe options in this section are listed and organized in the order that they appear on the 5580 software
Model 4821/4820 Control/Communicator Installation Manual6-12 150966Lock Out Enabled If enabled, user codes are monitored when entered at the touchpad.
Programming150966 6-13Up/Download Computer CodeEnter 4-8 digits for the code that the up/download computer will use when calling the panel.123456Up/Do
Model 4821/4820 Control/Communicator Installation Manual6-14 1509666.3.1.2 Dialer ScreenIf you are editing options for the dialer, the following optio
Programming150966 6-156.3.1.3 Devices ScreenIf you are adding or editing options for Model 4815 or 4825 zone expanders, 4824 serial/par-allel , or 488
Model 4821/4820 Control/Communicator Installation Manual6-16 1509666.3.2 Partition List and MenusWhen you select to Add or Edit a partition from the S
Programming150966 6-17Code Required for BypassingIf this option is enabled, users must enter a code to bypass or reinstate (unbypass) zones even if th
Model 4821/4820 Control/Communicator Installation Manual1-6 1509611.4 Agency Requirements1.4.1 Telephone RequirementsIf requested by the telephone com
Model 4821/4820 Control/Communicator Installation Manual6-18 150966Delay Reporting Bypass Events until ArmedIf this option is selected, all zone bypas
Programming150966 6-19Alarm Reporting Delay TimeThis option programs the duration of the delay before alarms on zones programmed as Delayed Reporting
Model 4821/4820 Control/Communicator Installation Manual6-20 1509666.3.2.2 Touchpads / Card Readers ScreenThe options in this menu are for all touchpa
Programming150966 6-21Door Monitor Select the system zone that will be temporarily bypassed when the door relay is active. Typically, you enter the zo
Model 4821/4820 Control/Communicator Installation Manual6-22 150966Mode Within / Mode OutsideThese two options are for determining how the system will
Programming150966 6-236.3.2.3 Zones ScreenUse this screen to select options for zones. If you are using templates as a way to simplify zone programmin
Model 4821/4820 Control/Communicator Installation Manual6-24 150966Alarm Delay ModeUse this option to select the type of delay (if any) the zone will
Programming150966 6-25**Note:Both Silent and Invisible must be selected if the system must not have any audible or visual response as in a typical Hol
Model 4821/4820 Control/Communicator Installation Manual6-26 150966Note: *Type of alarm that will be sounded and displayed on the touchpad if this zo
Programming150966 6-276.3.2.4 Reporting Accounts ScreenA maximum of 32 accounts (4821) or 8 accounts (4820) can exist for the entire system. All 32/8
Introduction150961 1-71.4.3 UL RequirementsIf installed in accordance with these requirements, the Model 4821/4820 is UL listed for Grade A Mercantile
Model 4821/4820 Control/Communicator Installation Manual6-28 150966Events to Report For the list of events below, select Yes, No, or Must.Selecting Mu
Programming150966 6-29Auto Test ScheduleSelect the time schedule that will control when the dialer will generate a communication test signal. The comm
Model 4821/4820 Control/Communicator Installation Manual6-30 1509666.3.2.5 Areas ScreenTable 6-10: Area Options and DescriptionOption Description Defa
Programming150966 6-316.3.3 Time Schedules ScreenUp to 50/25 time schedules can be defined within the 4821/4820 panel. Time schedules define one or mo
Model 4821/4820 Control/Communicator Installation Manual6-32 1509666.3.4 Universal SchedulesA Universal Time Schedule is much like a holiday schedule,
Programming150966 6-336.3.5 User Profiles ScreenTable 6-11: User Profiles Options and DescriptionsOption Description DefaultProfile Number When you ch
Model 4821/4820 Control/Communicator Installation Manual6-34 1509666.3.6 Users ScreenCard can only arm and disarmIf enabled, user cannot use their car
150967 7-1Section 7 ReportingThe Model 4821/4820 reports to a central station in SIA, the Security Industry Association standard format, and in Ademco
Model 4821/4820 Control/Communicator Installation Manual7-2 1509677.2 SIA Event CodesTable 7-2 lists the SIA event codes that the 4821/4820 can send.
Reporting150967 7-3Fire or Fire Contact Unbypass FU#Gas Alarm GA#Gas Bypass GB#Gas Alarm Restore GH#Gas Trouble Restore GJ#Gas Trouble GT#Gas Unbypass
Model 4821/4820 Control/Communicator Installation Manual1-8 15096111. In applications requiring more than two modules 4815 to be located in the contro
Model 4821/4820 Control/Communicator Installation Manual7-4 150967Opening Report OP#Disarm From Alarm OR#Late To Close OT#Panic Alarm PA#Panic Bypass
Reporting150967 7-5Tamper Alarm Restore TH#Tamper Trouble Restore TJ#Test Start TS XTamper Trouble TT#Tamper Unbypass TU#Undefined Zone Alarm UA#Undef
Model 4821/4820 Control/Communicator Installation Manual7-6 1509677.3 Ademco Contact ID Event CodesTable 7-3 lists the Ademco Contact ID event codes t
Reporting150967 7-7203 1 00 Zone # Sprinkler Supervisory203 3 00 Zone # Sprinkler Supervisory Restore300 1 00 000 Power Supervision Trouble300 3 00 00
Model 4821/4820 Control/Communicator Installation Manual7-8 150967370 3 00 Zone # Gas Trouble Restore370 1 00 Zone # Heat Trouble370 3 00 Zone # Heat
Reporting150967 7-9422 1 00 Door # Door Schedule422 1 00 000 Egress Granted573 1 00 Zone # Burglary Bypass573 3 00 Zone # Burglary Unbypass570 1 00 Zo
Model 4821/4820 Control/Communicator Installation Manual7-10 1509677.4 ASCII Event DescriptionsIf your system is programmed to send events to a printe
Reporting150967 7-11HOLDUP ALARM Holdup AlarmPANIC ALARM Panic AlarmSPRINKLER ALARM Sprinkler Alarm
Model 4821/4820 Control/Communicator Installation Manual7-12 150967TAMPER TROUBLE RESTORE Tamper Trouble RestoreUNDEFINED TROUBLE REST
Reporting150967 7-13Alarm RestoreBURGLARY ALARM RESTORED Burglary Alarm RestoreCOLD ALARM RESTORED Cold Alarm RestoreDOOR MONITOR ALAR
Introduction150961 1-91.4.3.3 Commercial & Residential Fire Digital Alarm Communicator Transmitter (DACT) UL 864, NFPA 72 (Chapter 4)The DACT list
Model 4821/4820 Control/Communicator Installation Manual7-14 150967Exception OPCLAREA EXCEPTION ARMED Exception ArmAREA EXCEPT
Reporting150967 7-15SYSTEM BATTERY RESTORAL Battery RestoreSYSTEM BATTERY TROUBLE Battery TroubleSYSTEM POWER
Model 4821/4820 Control/Communicator Installation Manual7-16 150967
150968 8-1Section 8 TroubleshootingThe Model 4821/4820 has been designed to prevent many common installation errors. Error messages that display on th
Model 4821/4820 Control/Communicator Installation Manual8-2 1509688.2 Before You Call Technical SupportSilent Knight Technical Support staff can help
Model 4821/4820 Control/Communicator Installation Manual1-10 150961
150962 2-1Section 2Quick StartThis section is intended to help you determine if any problems exist with the system you are about to install. Perform t
Model 4821/4820 Control/Communicator Installation Manual2-2 1509622.1 Setting System Time and DateTo set the time:1. Press [Code]. (Installer Code i
Quick Start150962 2-32.2 Sending Data to the PanelSee Section 5.10 of this manual for complete information about communication.1. Press [Installer o
Model 4821/4820 Control/Communicator Installation Manual ii 150961Section 3Access Control Installation and Operation ... 3-13
Model 4821/4820 Control/Communicator Installation Manual2-4 1509622.3 Identifying Serial Numbers and Revision LevelsThis section describes how to dete
Quick Start150962 2-52.4.1 Serial Number Quick ReferenceUse the chart below to keep track of hardware device serial numbers.Customer Name ____________
Model 4821/4820 Control/Communicator Installation Manual2-6 1509622.4.1.1 Zone RecordUse the charts in this section to record zone identification info
4825 Hardwire Zone Expander ______Serial Number____________Device Number_____Zone H/W Pt Location Partition Areas Zone H/W Pt Location Partition Areas
4815 Expander Loop1 Addresses Serial Number ________Device Number____Zone H/W Pt Location Partition Areas Zone H/W Pt Location Partition AreasLoop1,
4815 Expander Loop2Zone H/W Pt Location Partition Areas Zone H/W Pt Location Partition AreasLoop2, Addr 1 1 2 3 4 5 6 7 8 Loop2, Addr 33 1 2 3 4 5 6 7
2-10 150962Model 4821 Control/Communicator Installation Manual
150963 3-1Section 3Access Control Installation and OperationThis section of the manual describes the installation of access control hardware manufactu
Model 4821/4820 Control/Communicator Installation Manual3-2 150963Table 3-1: Model 4421 Terminal DescriptionNameWire ColorTerminal Description Electri
Access Control Installation and Operation150963 3-33.1.1 Model 4421 Connection to the 4821The 4421 Interface connects to the 4821 panel via the SBUS.
Contents150961 iii4.9.2 Worksheet for Silent Knight Modules ... 4-94.9.3 Worksheet for Auxi
Model 4821/4820 Control/Communicator Installation Manual3-4 1509633.1.2 4205 Touchpad Connection to 4421The 4205 Access Control Touchpad is connected
Access Control Installation and Operation150963 3-53.2 Card/Proximity Reader InstallationThe Model 4421 Access Control Interface is compatible with 26
Model 4821/4820 Control/Communicator Installation Manual3-6 150963If the card readers will be in a location where they will be exposed to snow, mount
Access Control Installation and Operation150963 3-73.2.3 Wiring the 4300 Swipe Card ReaderWire the swipe card reader to the 4421 Door Access Module as
Model 4821/4820 Control/Communicator Installation Manual3-8 1509633.2.4 Wiring the 4330, 4340 and 4350 ProximityReadersWire the Proximity Reader to th
Access Control Installation and Operation150963 3-93.3 Wiring the 4860C Touchpad for Door AccessThe 4860C commercial touchpad can be used as a door ac
Model 4821/4820 Control/Communicator Installation Manual3-10 1509633.4 Access Control OperationThis section of the manual describes operation of acces
Access Control Installation and Operation150963 3-113.4.2 End-User OperationNormal end-user door access operation (accessing a door, opening an outsid
Model 4821/4820 Control/Communicator Installation Manual3-12 1509633.4.3 Manually Changing Door SchedulesThe menu is for changing door access sche
Access Control Installation and Operation150963 3-133.4.5 Anti-Passback FeatureThe anti-passback feature prevents users from giving access to others b
Model 4821/4820 Control/Communicator Installation Manual iv 1509614.20 Telephone Line Connection ...
Model 4821/4820 Control/Communicator Installation Manual3-14 1509633.4.6 Anti-Passback OperationsThe menu is for controlling the anti-passback fea
Access Control Installation and Operation150963 3-153.5 Egress Fail-safe Override ApplicationAn egress fail-safe override is an optional configuration
Model 4821/4820 Control/Communicator Installation Manual3-16 150963Note: Input 1 must be programmed for “Not ready” on short.Figure 3-10 Fail-safe Ov
Access Control Installation and Operation150963 3-17Figure 3-11 Fail-safe Override N.C. Configuration to a TouchpadFigure 3-12 Fail-safe Override N.
Model 4821/4820 Control/Communicator Installation Manual3-18 150963
150964 4-1Section 4 Control Panel Description and InstallationWarning:To avoid the risk of electrical shock, do not apply power to the Model 4821/4820
Model 4821/4820 Control/Communicator Installation Manual4-2 1509644.3 Board LayoutFigure 4-1 shows the Model 4821/4820 printed circuit board. Figure 4
Control Panel Description and Installation150964 4-34.4 Terminal Strip DescriptionTable 4-1: Control Panel Terminal DescriptionsName Terminal Descript
Model 4821/4820 Control/Communicator Installation Manual4-4 1509644.5 Power Limiting CircuitsThe Model 4821/4820 is power-limited for over-current pro
Control Panel Description and Installation150964 4-54.6 Power SwitchThe power switch is disabled by the power switch bypass jumpers, to enable the pow
Contents150961 vSection 6Programming ... 6-
Model 4821/4820 Control/Communicator Installation Manual4-6 1509644.8 Wire RoutingFigure 4-3 is an example of how Model 4821/4820 wires should be rout
Control Panel Description and Installation150964 4-74.9 Current Draw WorksheetsThe current draw worksheets in this section are provided to help you ca
Model 4821/4820 Control/Communicator Installation Manual4-8 150964Figure 4-5 Sample Compatible Module Current Worksheet
Control Panel Description and Installation150964 4-94.9.2 Worksheet for Silent Knight Modules Note: Total of all 4421s and 4860s combined.Note: The 48
Model 4821/4820 Control/Communicator Installation Manual4-10 1509644.9.3 Worksheet for Auxiliary Devices (not Silent Knight)Use Table 4-3 for recordin
Control Panel Description and Installation150964 4-114.9.4 Battery Calculation WorksheetTo ensure 24-hour standby, the total standby current must not
Model 4821/4820 Control/Communicator Installation Manual4-12 1509644.10 AC Power TransformerThe Model 9227 is an external transformer that is included
Control Panel Description and Installation150964 4-134.11 Backup Battery ConnectionThe Model 6712 is a 12 VDC 7AH gell cell battery available from Sil
Model 4821/4820 Control/Communicator Installation Manual4-14 1509644.12 4195 Auxiliary Power Supply InstallationThrough its two 1.25A 12 VDC terminals
Control Panel Description and Installation150964 4-154.13 SBUSMost modules available for use with the 4821/4820 connect via a four-wire serial bus (SB
Model 4821/4820 Control/Communicator Installation Manual vi 150961Section 7 Reporting ...
Model 4821/4820 Control/Communicator Installation Manual4-16 1509644.13.2 Distribution of Modules Between SBUS1 and SBUS2SBUS modules can be distribut
Control Panel Description and Installation150964 4-174.13.3 Number of SBUS DevicesThe table below shows the maximum number of devices and maximum dist
Model 4821/4820 Control/Communicator Installation Manual4-18 1509644.14 Touchpad InstallationThis section describes installation of a touchpad for bas
Control Panel Description and Installation150964 4-194. Wire the touchpad as described in Section 4.14.3.5. After all the wires are connected to the t
Model 4821/4820 Control/Communicator Installation Manual4-20 1509644.15 Zone Installation4.15.1 Zone Hardware SpecificationsThe chart below lists all
Control Panel Description and Installation150964 4-214.15.3 Zone ConfigurationAt any moment an input zone can be in one (and only one) of three states
Model 4821/4820 Control/Communicator Installation Manual4-22 1509644.15.4 Zone Configuration ExamplesThe chart below shows some commonly used zone har
Control Panel Description and Installation150964 4-23State of ZoneProgrammedDisarmed ResponseProgrammedArmed ResponseOpen CircuitOpen circuit hardware
Model 4821/4820 Control/Communicator Installation Manual4-24 1509644.15.5 Wiring a 4860C as an Input ZoneFigure 4-14 is a back view of the 4860C touch
Control Panel Description and Installation150964 4-254.15.6 Zone Response (Debounce) SpeedThrough programming, you select the zone response speed for
150961 1-1Section 1IntroductionThe Model 4821/4820 is a control/communicator for use in residential and commercial security applications, commercial a
Model 4821/4820 Control/Communicator Installation Manual4-26 1509644.16 Smoke Detector Wiring and OperationNote: The Model 4821/4820 is not compatible
Control Panel Description and Installation150964 4-274.16.2 Four-Wire Smoke Detector WiringFigure 4-15 shows how to wire one 4-wire smoke detector to
Model 4821/4820 Control/Communicator Installation Manual4-28 1509644.17 Speaker WiringThe 4821/4820 can be used with one external and two internal spe
Control Panel Description and Installation150964 4-294.18 Bell WiringA bell can be attached to the built-in relay on the 4821/4820 and is factory-prog
Model 4821/4820 Control/Communicator Installation Manual4-30 1509644.18.2 Commercial Bell WiringA bell can be attached to the built-in relay on the 48
Control Panel Description and Installation150964 4-314.19 4884 Bell Module wiringThe 4884 is plugged directly onto the P2 connector on the 4821/4820 C
Model 4821/4820 Control/Communicator Installation Manual4-32 1509644.20 Telephone Line ConnectionConnect the 4821/4820 to the telephone line using an
Control Panel Description and Installation150964 4-334.20.1 Second Phone Line Monitor Connection (Model 4875)The 4875 provides a second phone line con
Model 4821/4820 Control/Communicator Installation Manual4-34 1509644.20.2 Ground Start Relay Connection (Model 5211)Figure 4-24 shows the position of
Control Panel Description and Installation150964 4-354.22 DACT Compliant WiringThe following sections contain diagrams and information necessary for i
Model 4821/4820 Control/Communicator Installation Manual1-2 1509611.1.1 Compatible ModulesTable 1-1 shows the modules available for use with the 4821/
Model 4821/4820 Control/Communicator Installation Manual4-36 1509644.22.2 Monitoring an Existing Fire Alarm ControlSeparate zone connections must be m
Control Panel Description and Installation150964 4-374.22.3 Monitoring A Sprinkler SystemSeparate zone connections must be made to both the waterflow
Model 4821/4820 Control/Communicator Installation Manual4-38 150964
150965 5-1Section 5System Operation5.1 Partitions and AreasSoftware partitions and areas are optional features that allow you to configure the system
Model 4821/4820 Control/Communicator Installation Manual5-2 150965Figure 5-1 PartitioningThe sample applications shown in Figure 5-2 and Figure 5-3 a
System Operation150965 5-3Figure 5-3 Sample Residential Application Using Partitioning
Model 4821/4820 Control/Communicator Installation Manual5-4 1509655.2 Touchpad ModelsThe touchpads shown in Figure 5-4 can be used with the 4821/4820.
System Operation150965 5-55.3 Display MessagesThis section of the manual shows the types of system messages that display on the touchpad. See Troubles
Model 4821/4820 Control/Communicator Installation Manual5-6 1509655.3.2 Normal Display MessagesTwo 2-line messages alternate on the LCD when the syste
System Operation150965 5-75.4 Touchpad ButtonsTable 5-1 describes the functions of the touchpad buttons. The operation of the feature depends on the t
Introduction150961 1-34824 Serial/Printer Interface Provides one RS-232 serial port and one parallel printer port, which can be programmed to output e
Model 4821/4820 Control/Communicator Installation Manual5-8 1509655.5 Toggle and Interactive Menu OperationsThe 4821/4820 has two operational modes av
System Operation150965 5-95.6 Interactive Menu OverviewThe general structure of the interactive menu system is shown below. Available options will var
Model 4821/4820 Control/Communicator Installation Manual5-10 1509655.7 System Operation SummaryNote: If you are using a profile that has not been rest
System Operation150965 5-11Reinstate (or unbypass) a bypassed zoneA zone cannot be reinstated if reinstating will cause an alarm.1. Enter a code to ac
Model 4821/4820 Control/Communicator Installation Manual5-12 150965Set System Time1. + Maintenance or Installer Code.2. At the menu prompt, enter
System Operation150965 5-13Select Aux Menu item1. + Normal user code (or higher).2. Select item from menu (0-9).Note: Additional information about
Model 4821/4820 Control/Communicator Installation Manual5-14 1509655.8 System Maintenance Operations SummaryThe operations described in the chart belo
System Operation150965 5-15DiagnosticsFor Model 4815 Serial Zone Expander. [Maintenance or Installer Code]See the 4815 Installation Manual, P/N 15090
Model 4821/4820 Control/Communicator Installation Manual5-16 1509655.9 System Test DescriptionsThis section describes the walk and dialer tests and di
System Operation150965 5-175.10 Communicating with the ComputerThis section of the manual describes communication initiated by the panel. See the 5580
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